Data privacy

Information in accordance with article 13 of the legislative decree no. 196/2003

Dear Sirs,
The LD no.196/2003 (Italian data protection codex) provides for the protection of persons and other subjects in the handling of personal data. According to the law, your data will be treated in a correct and confidential way. According to the Art. 13 of the LD no. 196/2003 we would like to inform you about the following:
1. The supplied data will be handled for the following purposes: correspondence.

2. The handling of the data will be carried out by post or e-mail.

3. The distribution/conferment of your data is optional; nevertheless the missed conferment involves the impossibility of treatment from the developer/owner (A possible refusal to supply your data has consequences on the fulfilment or partial fulfilment of the contract and on the continuation of our business relation).

4. Your data will not be passed on to third parties or broadcast.

5. The owner of the data handling is: Arthur Schenk.

6. The responsible of the data processing is: Arthur Schenk.

7. You may exercise your rights at any time in respect of the person responsible for the data processing according to Art. 7 of the LD 196/2003 which is reproduced below in its entirety:

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Legislative Decree No. 196/2003, Art. 7 – Right of access to personal data and other rights

1. The person concerned has the right to obtain information about the existence or otherwise of personal data concerning him or her, even tough it may not yet have been recorded, as well as to be notified of such data in an intelligible form.

2. The person concerned is entitled to obtain information about:
a) the origin of the personal data;
b) the purposes and the methods of the handling;
c) the system applied in case of electronic data processing;
d) the identification details of the owner, the person responsible and the appointed representative according to article 5, paragraph 2;
e) the people or the categories of people to whom the data may be communicated or who may become aware of it as appointed State area representatives, managers or people given specific tasks.

3. The person concerned is entitled to obtain:
f) updates or corrections of the data or, if it should concern him or her, additions to the data;
g) cancellation, transformation into an anonymous form or blocking of data handled in breach of the law including the data which does not need to be kept for the purposes of the aims for which the data has been collected or subsequently handled;
h) a declaration that the operations referred to under a) and b) have been brought to the notice, also as regards their content, of those to whom the data has been communicated or broadcast, except in the case where compliance with this is found to be impossible or involves the use of means that are manifestly out of proportion compared with the right being safeguarded.

4. The person concerned is entitled to object, entirely or in part:
a) for legitimate reasons, to the handling of personal data regarding him or her, even tough it may be pertinent to the aim of the data collection;
b) to the handling of personal data regarding him or her for the purposes of sending advertising or direct sales material or for carrying out market or commercial advertisin

Cookies statement

  1. Cookies disclosure statement pursuant to art. 13 of the Italian Privacy Code drawn up in accordance with the regulation issued by the Italian data protection authority 08/05/2014

    What are cookies?

    Cookies are small strings of text that websites visited by a user send to their terminal, where they are stored and then retransmitted to the same sites the next time the same user visits that site. For the purposes here, the cookies are separated into technical and profiling, depending on the function for which they are used, and into first party and third party cookies, depending on the subject that installs them.

    Cookie types:

        Technical cookies

        Technical cookies are used for the sole purpose of transmitting a communication on an electronic communications network or, as strictly necessary, for sending to the provider of a service of a company the information explicitly requested by the subscriber or user to deliver that service” (see art. 122 paragraph 1 of the Italian privacy code). Cookies can be defined as browsing or session cookies (that guarantee normal browsing and use of the web site), cookie analytics (assimilated with technical cookies where they are used directly by the site operator to collect information, in aggregate form, on the number of users and on how they visit the same site) and functionality cookies (these allow the user to navigating according to a set of criteria, such as language, in order to improve the service provided to the same).

        Profiling cookies

        Profiling cookies are used to send advertising messages in line with the preferences expressed by the user in the context of browsing the net.

        Third-party cookies

        Taking account of the different subject that installs the cookies on the user’s terminal, depending on whether it involves the same operator of the site that the user is visiting, or the operator of a different site that installs the cookies through the first one, a definition is made of either first-party cookies or third-party cookies.

    In order to offer an optimal browsing experience the visited website could make use of all or part of the following own and/or third parties, cookies:

        Session cookies (local)

        It is a technical cookie with a memory function on the user’s decisions made within the website which is erased once the user exits. In an E-commerce website this cookie is also used to store the products added to the cart.

        Google Analytics (third-party)

        Tracking cookies to generate statistics regarding use of the website; Google Analytics uses cookies which do not store personal data and that are deposited on a user’s computer to permit the web site operator to analyse how users use that site. To prevent storage of these cookies, the user may follow the procedure that can be found at the following link: http://www.google.com/intl/en_uk_ALL/analytics/learn/privacy.html

        Facebook (third-party)

        These cookies are used by the site to study and improve its advertising, with remarketing actions, in order to send the user messages in line with their interests. More information, also in relation to the methods through which it is possible to disable these cookies, can be found at the following link: https://www. facebook. com/help/cookies/ To select/deselect the cookie click here http://www.youronlinechoices.com/uk/your-ad-choices

        Adwords (third-party)

        These cookies are used by the site to study and improve its advertising, with remarketing actions, in order to send the user messages in line with their interests. More information, also in relation to the methods through which it is possible to disable these cookies, can be found at the following link: https://support.google.com/adwords/answer/24077857hMt To select/deselect the cookie click here http://www.google.com/settings/ads

    How to disable, remove or block cookies?

    The visited website allows the selection/deselection of individual cookies in the manner illustrated below but please be aware that, in case of deactivation, full enjoyment of the site may not be guaranteed.

    Firefox:

        Open Firefox.

        At the top of the Firefox window, click on the ‘Firefox’ button and then select ‘Options’.

        Select the ‘Privacy’ panel.

        Set ‘Firefox will:’ to ‘Use custom settings for history’. Uncheck ‘Accept cookies from sites’ to disable cookies.

        Click ‘OK’ to close the Options window.

    Internet Explorer:

        Open Internet Explorer.

        Click the ‘Tools’ button, and then click ‘Internet Options’.

        Click the ‘Privacy’ tab, and then, under ‘Settings’ move the slider to the top to block all cookies, and then click ‘OK’.

    Google Chrome:

        Open Google Chrome.

        Click on the tool icon.

        Select Settings’.

        Near the bottom of the page, click ‘Show advanced settings’.

        In the ‘Privacy’ section, click ‘Content settings’.

        To disable cookies, select ‘Block sites from setting any data’.

    Safari:

        Open Safari.

        Choose ‘Preferences’ in the toolbar and then click ‘Privacy’ (You can find the tool bar which looks like a gearwheel, above and on the right in the Safari window.)

        In the ‘Block cookies’ section, you can specify if and when Safari should accept cookies from websites To see an explanation of the options, click the Help button (question mark)

        If you want to see which websites store cookies on your computer, click Details.

Consumer Protection

The legal regulations stipulated in Art. 45-67 of the Italian Consumer Protection Code Decree 206/2005 expressly apply.

Payment: Please pay cash on site.

Cancellations: In the event that something unforeseen happens and you can not start your journey, the following conditions apply:

According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw according to following cancellation conditions as defined in art. 1382 (Civil Code):

You may cancel your reservation until 60 days prior to arrival without any cancellation fee. We will retain only the deposit.

In case of a cancellation between 59 days before arrival and the booked day of arrival,  following cancellation fees apply:

Cancellation until 28 days before arrival: required to pay 3 days of the entire booking period;

Cancellation less than 28 days before arrival: 70% of the full price.

In case of “no show” or early departure, the guest is required to fully pay for the entire booking period on conditions as defined in art. 1382 (Civil Code).

As a special service and to save costs, we offer you the Red Rooster cancellation insurance. Click here and close your vacation insurance.

If something should get in the way of your holiday plans, please let us know as soon as possible.

This is obligatory information according to the EU Regulation No. 524/2013 of the European Parliament and Council. The online European Consumers’ Dispute Resolution Platform (ODR) can be found here: ec.europa.eu/consumers/odr/main

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